Reviews for bakeries and cake makers
The morning regulars and the once a year birthday cake order need two different approaches. How bakeries catch both, and why the photo of the cake does half the work.
Tag: Hospitality
Reviews for cellar doors, breweries and distilleries
Visitors plan a day out around reviews, and most are tourists you will never see again. How to catch the review during the tasting, and the responsible service line you must not cross.
Reviews for restaurants and bars during evening service
Low light, full tables and a bill folder at the end. Evening service changes where a review prompt works and how customers actually use it.
Reviews for food trucks, coffee carts and takeaway
Takeaway customers are gone in ninety seconds. How food trucks, coffee carts and quick service shops catch a review in the time it takes to hand over an order.
Table QR stands: a setup and testing checklist
Check sightlines, glare, phone access and the destination before placing QR stands across your tables.
Google reviews for cafes: where the tap point goes, and when to ask
Counter, table or receipt. Where a review prompt actually gets used in a busy cafe, and the two minutes in a service when people are most likely to say yes.
Where to put a review stand so people actually use it
Placement and timing by business type, the physical details that decide whether a stand gets used, and the one thing hardware cannot do for you.