When your new estate address is not on Google Maps yet
Streets in new estates can take a while to appear in maps, and customers end up in a paddock. What you can do on your Business Profile while you wait.
Guides
Reviews for bike shops
Bike shops sell, fit and fix, and each of those is a different moment to ask. Why the service pickup is where most reviews come from, and how to reach the riding community.
Should you pay for a review or reputation management service?
Plenty of companies will sell you more reviews. Some offer useful tools, some cross lines that put your listing at risk. How to tell the difference before you sign up.
Reviews for used car dealers
Buyers arrive expecting to be pushed and are ready to walk. Reviews from recent buyers are the fastest way to lower their guard. When to ask, and what never to do.
A simple monthly routine for your Google reviews
Twenty minutes, once a month, keeps your listing healthy. A checklist covering replies, your stands, your listing details and what your customers are telling you.
Reviews for bakeries and cake makers
The morning regulars and the once a year birthday cake order need two different approaches. How bakeries catch both, and why the photo of the cake does half the work.
Reviews for party and equipment hire businesses
Hire customers book once for a big day, then disappear. How party hire, marquee and equipment hire businesses can catch the review at pickup.
Ordering tap points for a whole team or fleet
Ten vans, four shops, twenty staff. How to plan a larger order so every card points to the right place, gets to the right person and keeps working.
Reviews for garden centres and plant nurseries
Weekend browsers, serious gardeners and landscapers all come through the same gate. How nurseries can collect reviews at the checkout and keep regulars following along.
What to do when someone threatens you with bad reviews
Pay up or we post one star reviews. Review extortion is real, Google has a specific way to report it, and paying is the one thing you should never do.