Reviews for bike shops

Bike shops sell, fit and fix, and each of those is a different moment to ask. Why the service pickup is where most reviews come from, and how to reach the riding community.
Reviews for garden centres and plant nurseries

Weekend browsers, serious gardeners and landscapers all come through the same gate. How nurseries can collect reviews at the checkout and keep regulars following along.
Google reviews for florists

The person who pays is often not the person who receives the flowers. How florists can collect reviews when the happiest customer is somewhere else entirely.
Google reviews for retail shops and boutiques

A shop has one guaranteed moment with every buyer: the counter. How to use it without slowing the queue, and what to do about the browsers who leave without buying.